10
Nov. 165.26 K
VIEWS
I recently downloaded an app of a company to have a better customer service experience. But instead, every time I need assistance, I have to call the customer representative. So, I finally uninstalled that app. Well, how good it would be if the app had a built-in feature to response to the customer’s query. Let me tell you, this isn’t impossible at all. This is very much achievable by implementing chatbots.
To understand how chatbots can enhance customer service, let’s understand what chatbots really are. They are computer programs enable to carry out conversations with people using lightweight messaging app UI, language based rules and AI. It uses a natural language conversation tool rather than a conventional website or app user interface. I find this a convenient way of getting better and faster responses than the usual IVR and long waiting for the representative to reply. Will the chatbots also be an enhancement for websites and mobile apps? Let’s find out.
While the development of new technologies is inevitable, we always have a scope of pacing towards betterment. Chatbots are at an early stage which makes us skeptical about its ruling over the world scenario.
Time and experience are the only factors that will decide the future of Chatbots. We still have to find out how people will react to having brands and businesses in their messenger.
At LetsNurture, we are doing everything we can to make this future a reality. If you think we can help you provide an IT solution for your company, please send us your queries on info@letsnurture.com
It has now become a norm to have to wait for inordinate durations extending to hours, before getting serviced on call or to get a simple issue resolved, due to …
Continue reading “Chatbot Development can Boost Businesses on Customer Services”
2016 was a year full of enthusiasm and excitement as there had been many achievements and memories to cherish. New technologies emerged with new challenges to zeast our capabilities a …
Continue reading “Bye Bye 2016 – A year of IoT, Chatbots, Process implementation and much more”
New year is just around and we already have plenty of technologies that entertained us, educated us and helped us to step forward smartly into 2017. We read about 3 …
Continue reading “Top 6 Innovative technologies of 2016 to upgrade your 2017 (Part II)”
It is not the evolution of internet that is leading a colossal amount of audience towards a leverage use of social selling. Instead, it is the tremendous vivacity demonstrated by …
Social Networking has been a feeble spot for Google ever since it lost out the battle against Facebook with its early acquired service Orkut. It started to gain the market …
Continue reading “Google Spaces : End of Mess in Conversation Groups”
Instant messaging which started in early 90’s, became popular as a great way to communicate on 1 to 1 basis. Soon this informal way of communication was known as chats. …
Continue reading “ChatBot – Future of Business Communication”
Integration among the apps has gone to another level with more technologies coming together for making the lives simple and easier for the users. Since many services already providing their …
Continue reading “A new level of App Integration – Messenger gets Dropbox for Chats”
Let me put things in a simple and straight way. I don’t need to explain about the universal presence of the mobile phones and the way new mobile-related technology is …
Continue reading “8 Reasons Why You Need To Have a Dedicated Mobile App For Your Business?”
Facebook, leading social media platform, which has almost 600 million monthly active users on its Messenger announced some amazing features at its F8 Developer Conference. The day flurried with many …
Continue reading “Here’s What Facebook Announced at Their F8 Conference!”
Nest is most probably the best thermostat in the present market. Google Now integrated with Nest by which the users can now control this device with voice commands. It was …
Continue reading “Nest Thermostat Can be Now Controlled with Voice Commands through Google”
Intel has developed a new software that will boost the connectivity and security of IoT apps. These applications run on Intel’s processors. This latest software includes some of the features …
Google released Android Studio 1.0, which is the first ever stable version of its Integration Development Environment (IDE).This has certainly made the process of Android mobile application development much easy …
Continue reading “Android Studio 1.0 IDE made Android App Developers Life Easier”
Are you in social media and blogging? How many times you thought that you want a plug-in which can route all posts/updates in various social media? I am sure many …
Continue reading “Social Media on Fire Now for WordPress Websites : Jetpack New Plugin Review”
All this while perhaps you have been thinking to publish that android app of yours but have been a little apprehensive on the correct way to do it. Well this …
Continue reading “How To Publish an Android App on Google Play Store”
All this while you have wondered on having that favourite application of yours but didn’t know the way of installing it on your phone. That favourite game of yours, that …
Continue reading “How to install an Android App on Your Phone”
The Android team of LetsNurture will be the object of fawning and adulation as the company’s Android Application for Tweet Analysis reaches new heights with 1000+ installations. And why not …
Continue reading “Hoopla Tweets Analysis Android Application Crosses 1K Installations”
Navratri, a festival of nine nights, a festival to celebrate the strength of ‘Maa Amba’(Durga), induces a state of utter trance in people. This festival is devoted to the worship …
Continue reading “Navratri Dhamal an Android Appplication Developed By Team LetsNurture”
By 2020, mobile apps are forecast to generate around 189 billion U.S. dollars in revenues. – Statista Mobile is the future! Nope, mobile is now present at our IT hub, …
Continue reading “Mobile App Development To Nurture The Future of Technology”
Sometimes doing it right and exactly right makes the entire difference. Sure you have made your website look decent with the help of DIY (do It Yourself) websites that claim …
